Shipping policy

Shipping Policy

Last Updated: 28/06/2026

Thank you for shopping with ShipCard.in. We are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy to understand how we process and deliver your orders.

1. Order Processing

  • All orders are processed within 1–3 business days after payment is successfully received.
  • Orders are processed only on business days (Monday to Saturday), excluding public holidays.
  • Once your order has been shipped, you will receive a confirmation email or SMS with tracking details (where available).

2. Shipping Time

Estimated delivery times are as follows:

  • Within India: 3–7 business days
  • Remote Areas: 5–10 business days

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
  • We may offer free shipping on selected products or promotional offers from time to time.

4. Order Tracking

Once your order is dispatched, you will receive tracking information via email or SMS. You can use the tracking number to monitor your shipment's progress.

5. Delayed or Lost Shipments

While we work with reliable courier partners, delays may occasionally occur due to factors beyond our control.

If your order is significantly delayed or appears lost, please contact us, and we will work with the courier to resolve the issue as quickly as possible.

6. Incorrect Shipping Information

Please ensure your shipping address and contact details are accurate before placing your order.

ShipCard.in is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

7. Damaged Packages

If your package arrives damaged:

  • Take photos of the package and product immediately.
  • Contact us within 48 hours of delivery.
  • Include your Order Number and photos when contacting our support team.

We will review the issue and provide an appropriate solution.

8. International Shipping

Currently, ShipCard.in ships only within India.

If international shipping becomes available in the future, this policy will be updated accordingly.

9. Contact Us

If you have any questions regarding shipping or your order, please contact us:

Store Name: ShipCard.in

Email: shipcard24@gmail.com

Business Location: Surat, Gujarat, India

Customer Support: Monday – Saturday, 9:00 AM – 6:00 PM (IST)

Thank you for choosing ShipCard.in. We appreciate your trust and are committed to providing a smooth, reliable, and timely delivery experience.